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Civic Design 2021

Civic Design 2021

Public Interest Technology University Network Events

Civic Design 2021
December 8-10 | A Virtual Conference

A new conference for people who work in the intersection of design and the public sector.

PROGRAM HIGHLIGHTS

Wednesday, December 8th

8:00am-8:10am PST
Day 1 Opening Remarks
Bria Alexander Design Program Manager, Adobe
8:00am-8:10am PST
8:10am-8:15am PST
Theme 1 Intro: Civic Design Today
Charlotte Lee, Chief Executive Officer, CX & HCD SME

What is our shared definition of civic design? We’ll take a clear-eyed, global look at the role and influence of design in local, state and provincial, and national governments. We’ll see how scale and location influence the delivery of accessible, inclusive, and responsive design solutions. We’ll define what civic design is in 2021, reflect on and learn from the work of our community, and establish a foundation for the practice for years to come.
8:10am-8:15am PST
8:15am-8:50am PST
Opening Keynote
Christian Bason CEO, Danish Design Centre
8:15am-8:50am PST
9:00am-9:20am PST
Leveraging Civic Design to Advance Equity and Rebuild Trust in the US Federal Government
Aaron Stienstra, Senior Design Strategist, GSA
Lashanda Hodge, Director of Customer Experience, CoE, GSA
9:00am-9:20am PST
9:25am-9:45am PST
Inclusive Design in Government
Yalenka Mariën, Designer & Design Operations Lead, Namahn
9:25am-9:45am PST
10:25am-10:45am PST
12 Months of COVID-19 Design and Digital Response for the BC Government
Gordon Ross, Vice President & Partner, OXD
10:25am-10:45am PST
10:50am-11:10am PST
Public Policy for Designers to Make Design Matter
Sofía Delsordo, Programme Leader, Design Department, Ministry of Culture of the Government of Jalisco
Kassim Vera Head of Design, Ministry of Culture of the Government of Jalisco
10:50am-11:10am PST
12:25pm-1:10pm PST
Local Government: Approaches & Evolving Practice
Liana Dragoman, Director of Strategic Design, City of Philadelphia Service Design Studio
Nidhi Singh Rathore Civic Design Lead, Montgomery County Government
Ashley Cortez Design Lead, NYC Mayor’s Office for Economic Opportunity, Service Design Studio
12:25pm-1:10pm PST
1:55pm-2:25pm PST
Building and Sustaining Design in Government
Stephanie Wade. Founder and CEO, Ascendant
1:55pm-2:25pm PST

Thursday, December 9

8:00am-2:30pm PST
Theme 2: Civic Design Tools and Mindsets
What mindsets and tools do we need as individuals and in our organizations for civic design to be successful? We’ll explore how civic designers are evolving organizational mindsets through relationships and systemic solutions. We’ll see approaches for embedding accessibility and inclusivity from the start. We’ll learn how governments can buy better design services, and how design industry and policy professionals can become effective civic designers.
8:00am-2:30pm PST
Discover all of the presentations on December 9th

Friday, December 10

8:00am-2:30pm PST
Theme 3: Civic Futures Where is civic design headed?
We’ll knit together insights we heard from the current state of civic design with a look out over a hundred-year trajectory to explore how we might rise to meet the challenges faced by current and future generations. We’ll consider ways of working, ways of being, and necessary considerations for safeguarding our physical and digital selves in order to create the futures we want.
8:00am-2:30pm PST
Discover all of the presentations on December 10th